Terms & Conditions

Terms & Conditions

These Terms and Conditions govern your use of www.artworkbyap.com and purchases from Aram Papazyan. By accessing the Website or placing an order, you agree to these Terms.

1. Products and artwork

We sell original artworks, limited-edition or open-edition prints, and, where available, other art-related products.

We make every reasonable effort to display artwork, colours, dimensions, materials, editions, and descriptions accurately. However, colours may differ slightly depending on the viewer’s screen, device settings, lighting, printing process, and the handmade nature of original work. Minor variations that do not materially affect the artwork are not defects.

Original artworks are one of a kind. Once sold, they may not be available again. Prints may be reproduced according to the edition information shown on the relevant product page.

All artwork remains the intellectual property of Aram Papazyan. Buying an original or print gives the buyer ownership only of that physical item; it does not transfer copyright, reproduction rights, commercial-use rights, or any right to create copies, merchandise, digital files, or derivative works without prior written permission.

2. Prices, payments, and orders

All prices are displayed in USD and do not include shipping, import duties, customs fees, local taxes, or other destination-country charges unless expressly stated at checkout.

We reserve the right to change prices, product availability, shipping costs, or product descriptions at any time before an order is accepted. The price confirmed at checkout is the price applicable to that order.

By placing an order, you offer to purchase the selected item. We may accept, decline, or cancel an order where necessary, including in cases of unavailable stock, an obvious pricing or description error, payment difficulties, suspected fraud, or inability to ship to the destination. If payment has already been taken for a cancelled order, it will be refunded to the original payment method.

Payments are processed through secure third-party payment providers. We do not store complete payment-card details.

3. Shipping and delivery

All orders are shipped from Yerevan, Armenia. We ship internationally using the carrier and service level selected or stated at checkout.

Processing time is usually 24-48 hours before dispatch, unless otherwise stated on the product page or in a separate message. Delivery estimates are not guaranteed; international delivery can be affected by customs processing, local postal operations, public holidays, weather, or other events beyond our control.

We may use tracked, insured, signed-for, or upgraded shipping services for original works or higher-value orders where appropriate. Tracking details will be provided when available.

The buyer is responsible for providing a complete and accurate delivery address. We are not responsible for loss, delay, return, or additional delivery charges caused by an incorrect, incomplete, inaccessible, or unclaimed address.

For international orders, the buyer is responsible for all import duties, VAT, customs charges, brokerage charges, and other fees imposed by the destination country. These charges are outside our control and are not refundable if an order is refused, unclaimed, or returned because such charges were not paid.

4. Returns and damaged items

Because original artworks are unique and prints are made or prepared specifically for each order, we do not accept returns for change of mind, colour preference, customs delays, refusal to pay import charges, or circumstances caused by an incorrect delivery address.

If an order arrives damaged in transit, please contact us at arampapazyan.art@gmail.com within 48 hours of delivery. Include your order number, a clear description of the issue, photographs of the artwork, and photographs of the external and internal packaging. Please retain all original packaging, labels, and damaged materials until the matter is resolved, as these may be required for a postal or carrier claim.

For a damaged original artwork, we will review the evidence and pursue the appropriate claim with the postal or shipping service. Once the matter has been assessed and resolved, we will provide an appropriate remedy, which may include a refund, compensation, or an equivalent value of prints, depending on the nature of the damage, the availability of the artwork, and the carrier-claim outcome.

For a damaged print, we will arrange for a replacement print to be produced at no additional cost for the print itself. The buyer is responsible only for the additional shipping cost required to send the replacement, unless we determine that the damage resulted from our packaging error or another error on our part.

We handle carrier or postal-service claims directly where possible. The buyer agrees to provide reasonable cooperation and documentation needed to support a claim. Damage claims may be declined where the damage is reported after the 48-hour reporting period, packaging has been discarded before documentation is provided, or the item has been altered, repaired, framed, resold, or further damaged after delivery.

5. Website use

You may use the Website only for lawful, personal, and non-commercial purposes. You must not misuse the Website, interfere with its security or operation, attempt unauthorized access to its systems, use automated scraping tools without permission, or use Website content in a way that infringes our rights or the rights of others.

All Website content—including artwork images, photographs, text, logos, designs, graphics, and layouts—is protected by applicable intellectual-property laws. No content may be copied, reproduced, published, adapted, distributed, or used commercially without our prior written consent.

6. Limitation of liability

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, punitive, or consequential losses arising from use of the Website, delivery delays, customs procedures, or the purchase or use of an item.

Nothing in these Terms excludes liability that cannot legally be excluded. Where liability is permitted to be limited, our total liability relating to a specific order will not exceed the amount paid for that order.

7. Governing law and disputes

These Terms are governed by the laws of the Republic of Armenia. Any dispute will first be addressed through good-faith communication between the buyer and us. If it cannot be resolved informally, it will be submitted to the competent courts of Yerevan, Armenia, unless mandatory consumer-protection law in the buyer’s country requires otherwise.

8. Changes and contact

We may update these Terms from time to time. The version posted on the Website at the time of an order will apply to that order unless a change is required by law.

For questions about an order or these Terms, contact:

Aram Papazyan
Email: arampapazyan.art@gmail.com
Address: Yerevan, Armenia, Alikhanyan street, 12, ap.6
Website: artworkbyap.com